Frequently Asked Questions

If you were unable to find your answers here, we’re always happy to take your questions, Call us at our Hotline  (+66) 02 077 7825 or Add us on Line App (Line ID: @do4you) or email at contact@do4you.net. Thanks

If you want to cancel an order, please contact us on our Hotline 02-077-7825. (Monday - Sunday) 8am to 6pm. or email us at Contact@do4you.net Thank you

Currently, we serve most of the areas in Bangkok . You can check if DO4YOU serves your location by Clicking Here

Our cleaners should be able to complete your cleaning job within the amount of time allotted by our system. If your apartment is not cleaned to your satisfaction at the end of your time allotted, you may request our staff to work an additional 15 minutes free of charge.  After that, you will be charged an additional 220THB per man hour utilized.

We do our best to hire honest people, but if you are concerned about something valuable in your apartment, you have two choices. 1. Stay in the apartment during the cleaning. 2. Lock up any items you are concerned about. We are not responsible for any items that might be missing.

Please let us know if there are any problems with your order within 12 hours of receiving your House Cleaning. We will rectify the situation by coming back to your place and re-cleaning the areas that aren’t up to standard.

All our House Cleaning staff are carefully vetted and trained. You can expect a thoroughly cleaned home and a friendly face and attitude from each and every one of our staff.

No, you don’t need to stay at home, but you do need to be there when they arrive and if you don’t plan on being there when the job is finished, please make arrangements for your key to be left at the front desk or with security.

Our cleaner will not do dishes, laundry or air conditioning cleaning.  Our cleaner cannot get some stains from walls. Our cleaner cannot clean away all rust or bring old metal back to looking new. Our cleaner cannot always get stains and marks cleaned from your floors. We will do the best job we can to clean your apartment thoroughly, but you must take some responsibility for the condition of the place you present to us.

We have special moving in or moving out Deep Clean of apartment with intensive clean up services available.  See Home Services pricing by clicking here

In addition to the normal cleaning service, the following are extra services provided in a deep clean.

Bathroom Details:

• Wall tiles
• Doors and frames deep cleaned
• Items individually cleaned
• Cabinets wiped
• Baseboards and window sills deep cleaned
• Floors intensively cleaned
• Fixtures intensively cleaned

Bedrooms Details:

• Intensive cleaning or doors and doorframes
• Intensive dusting
• Baseboards intensively cleaned
• Furniture vacuumed or cleaned
• Floors deep cleaned
• Areas underneath furniture vacuumed or cleaned

Living Room Details:

• Intensive cleaning of doors and doorframes
• Intensive dusting
• Items individually cleaned
• Furniture cleaned or vacuumed
• Floors deeply cleaned
• Areas under furniture vacuumed or cleaned

Kitchen Details:

• Drip pans cleaned
• Ovens cleaned
• Refrigerator cleaned
• Intensive wiping of all surfaces
• Small items hand cleaned
• Fronts of cabinets intensively cleaned
• Floors deep cleaned
• All furniture deep cleaned

Your cleaner will sweep and or vacuum all floor areas including rugs.  She will mop all suitable floor areas. She will clean all bathrooms, including toilets, bathtubs and showers. She will straighten up items left on the floor or on counter or furniture surfaces. She will clean all counter tops and surface areas. She will dust where it’s needed. She will change sheets and bedding if you have fresh available and make all beds.

Bathroom Details:

• Baths
• Showers
• Vanities
• Sinks
• Mirrors and Fixtures
• Floors
• Toilet
• Sills, ledges, blinds
• Removal of spider webs
• Doors and doorframes
• Dusting and wiping surfaces

Bedroom Details:

• Wiping down flat areas
• Doors and doorframes dusted
• Removal of spider webs
• General dusting
• Floors vacuumed or cleaned

Living Room Details:

• Wiping down flat areas
• Doors and doorframes dusted
• Removal of spider webs
• General dusting
• Floors are cleaned or vacuumed

Kitchen Details:

• Counters are cleaned
• Range hood cleaned
• Sinks washed
• Chrome and metal shined
• Floors cleaned
• General dusting
• Removal of spider webs

We bring everything needed to clean your home except, a broom, a mop and a bucket. If there are any particular products you’d like us to use, please have them available.

Tipping is not required. We pay our people a fair wage.

You have the option to use any Debit/Credit Card or bank transfer and pay at the time your order has been confirmed or pay cash when the cleaning is completed.

Just give us the number of bedroom, bathrooms and total square meters and we calculate the price instantly. See pricing by clicking here

Please note that our pricing does not include VAT

We're available Monday – Sunday from 7AM to 5PM (Except public holidays). Request a cleaning with a minimum 24 hours or up to a month in advance. 

You can schedule your service on our Mobile App (available on iOS or Android). If you have any difficulties, feel free to contact us by clicking here - our team is always happy to help!

DO4YOU is an on demand premium House Cleaning Service. We also offer services like Mattress Cleaning, Rug & Carpet Cleaning, Curtain Cleaning Service,Upholstery and many other items you may have at your home that need to be cleaned. Prices for some items will require you to send us photos in order to arrive at a price for the cleaning.

★ Hotline 02-077-7825

★ E-mail contact@do4you.net

★ Line ID: @do4you